K2a Online Jobs:Career in IT Field

Interview Dates

5, 6 - Feb - 2020

Specialisation

IT-Software , Business Intelligence / Data Warehousing, Desktop Support

Location

Pune

Qualification

B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS

Key Skills

Blended Process, Technical Support, Voice Process

Job Profile

Candidate should be Any Graduate with 1 to 3 years of experience in Blended Process, Technical Support, Voice Process. Must have excellent communication skills

Roles & Responsibilities:

Responds to telephone calls, email, chat, Self-Service tickets from users. Assign work orders /incidents to appropriate support teams and follow up until closure. Use the Incident Management System to document and manage problems and work requests and their respective resolutions

Perform user account management activities

Escalate complex problem to appropriate support specialists

Identify, evaluate and prioritize customer problems and complaints

Walk-in Date: 5th & 6th February 2020

Timings: 11:00 AM to 4:00 PM

Interview Venue:

Compucom-CSI Systems India Pvt. Limited

Level 4, Tower VII, Magarpatta City SEZ,

Magarpatta City, Hadapsar, Pune - 411028

Contact Person: Saurabh

Phone: 020 6724 7888

About Company

CompuCom Systems, Inc., a global company headquartered in Dallas, Texas, provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies committed to enhancing their end-users' experience. Founded in 1987, privately held CompuCom employs approximately 11,500 associates.

  Walkin Dates

5, 6 - Feb - 2020

 

Walk-in Address

Compucom-CSI Systems India Pvt. Limited, Level 4, Tower VII, Magarpatta City SEZ, Magarpatta City, Hadapsar, Pune - 411028

Direct Walk-in Interview

Contact Number

020 6724 7888