K2a Online Jobs:Career in IT Field

eClerx Hiring Freshers as Operation Analyst 2020

Job Location : Chandigarh, Mohali, Panchkula
Position : Customer Operation Analyst

Salary : 2-2.5 LPA

Experience: 0-5 Years
Eligibility Criteria:
Any Under graduate Fresher/Graduate Fresher are eligible
Any experience up to 4 years are also eligible
Flexible to work in Night Shifts / 24*7
Excellent verbal, written communication and listening skills
Should have good command over English Grammar and Fluency in English
Job Description:

Resolve Customer queries and Complaints
Troubleshooting of technical issues related to customer’s services
Assist the customers on queries regarding their Products and Services via CHAT or voice
Ability to analyze information and evaluate results to choose the best solution and solve problems
Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
Conduct quality monitoring on voice calls and chats
How To Apply :
Interested and Eligible candidates can apply using the below mentioned link.

https://www.naukri.com/job-listings-customer-operations-analyst-eclerx-services-ltd-panchkula-mohali-chandigarh-0-to-5-years-290120009525