Engineer Trainee- Service Desk
Company: Cognizant | Location: PAN India | Exp: 0 Years
Domain: Software Development
Designation: Engineer Trainee- Service Desk
Designation: Engineer Trainee- Service Desk
Eligibility Criteria:
B.E/ B.Tech, M.E/ M.Tech (CSE, IT, ECE, EEE, EIE, E&E, Applied Electronics, Computer & Technology, Electrical, ETE, ICE & Software Engineering discipline only)
2019 graduates with 60% throughout the academics and no backlogs only need to apply.
B.E/ B.Tech, M.E/ M.Tech (CSE, IT, ECE, EEE, EIE, E&E, Applied Electronics, Computer & Technology, Electrical, ETE, ICE & Software Engineering discipline only)
2019 graduates with 60% throughout the academics and no backlogs only need to apply.
CTC per Annum: INR 3,38,005
Description:
A service desk associate will be the primary point of contact for customers over phone, e-mail or ticketing tool and will provide first and second line of support for technical issues.
The associate will be analyzed, diagnose and resolve issues with a strong aptitude for working with applications and systems.
The role entails having a basic understanding of networking, computer hardware and software components.
A service desk associate will be the primary point of contact for customers over phone, e-mail or ticketing tool and will provide first and second line of support for technical issues.
The associate will be analyzed, diagnose and resolve issues with a strong aptitude for working with applications and systems.
The role entails having a basic understanding of networking, computer hardware and software components.
Skills required:
Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions.
Strong written and oral communication and presentation skills with ability to communicate across cross-functional teams.
Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions.
Strong written and oral communication and presentation skills with ability to communicate across cross-functional teams.
Experience needed:
0
0
Selection Process:
1st round: Online Aptitude Test
2nd round: Technical Interview
3rd round: HR interview
1st round: Online Aptitude Test
2nd round: Technical Interview
3rd round: HR interview
Additional Information:
Work location: Pan India
Flexible work in any shift/domain.
Please carry 4 passport size photographs, PEN, Hard copy of RESUME (2 copies) , original ID PROOF (Aadhaar / PAN / passport), original and 2 photocopies of 10th , 12th & UG/ PG mark sheets on the date of Technical & HR Interview.
Work location: Pan India
Flexible work in any shift/domain.
Please carry 4 passport size photographs, PEN, Hard copy of RESUME (2 copies) , original ID PROOF (Aadhaar / PAN / passport), original and 2 photocopies of 10th , 12th & UG/ PG mark sheets on the date of Technical & HR Interview.
Only Telangana Students are eligible.
Location:
Hyderabad
Hyderabad
Contact:
Ms. Deepika
Ms. Deepika
Last Date to Apply: 3rd March 2020
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