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Company Name: SutherlandJob Position: AssociateExperience: Freshers/ExperienceJob Location: Hyderabad

Company Name: Sutherland

Job Position: Associate

Experience: Freshers/Experience

Job Location: Hyderabad

Qualification: Diploma/Any Graduate

Date of Joining: Immediate Joiners

Job Description:

Customer Service Consultants in this role get to:
Be the Point of Contact: answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Skills Required:

Our most successful candidates will have:

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills, basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred
Apply Here: Click Here

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