Company Name: SutherlandJob Position: AssociateExperience: Freshers/ExperienceJob Location: Hyderabad

Company Name: Sutherland

Job Position: Associate

Experience: Freshers/Experience

Job Location: Hyderabad

Qualification: Diploma/Any Graduate

Date of Joining: Immediate Joiners

Job Description:

Customer Service Consultants in this role get to:
Be the Point of Contact: answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Skills Required:

Our most successful candidates will have:

• High school diploma or GED
• Demonstrated ability to perform at a high level, to support our high volume of inbound calls
• Excellent verbal and written communication skills; proficient reading skills required
• Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
• Basic PC keyboarding skills, basic Microsoft Office (Outlook, Word, Excel) experience required
• Prior customer service experience preferred

Apply Here: Click Here