Company: HCL , DELIVERY TRANSACTION | PROCESS ASSOCIATE |

DELIVERY TRANSACTION | PROCESS ASSOCIATE | NOIDA

Job Summary

LOCATION: Noida

DESIGNATION: Process Associate

QUALIFICATION:

To ensure delivery of specific assigned objectives through his/ her team | Process Adherence / Compliance | Calibration sessions | Team Attrition | PEOPLE MAGICIAN | Training Development & Initiatives | | (1.) Bringing new ideas and Process Improvement (2.) Improving skill level through Self development / nominating training programs
Skill reverification Tests (3.) Individual should have ability to provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results. (4.) Meet the defined Quality Scores as defined by the process. (5.) To consistently meet or exceed CSAT parameters as defined for the process.

SKILLS:

BCom

EXPERIENCE: Fresher

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