HYDERABAD
GENPACT HIRING FOR PROCESS ASSOCIATE
EXP: FRESHER
Eligibility:
Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.
Good PC skills, especially MS Excel
Superb Interpersonal skills.
Ticket triaging and acknowledgement
Basic issue resolution around user access, SOP based troubleshooting
Transferring cases to L2 teams, and coordination
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