Dassault Systèmes Off Campus Drive 2023 hiring Freshers Recruitment as Technical Support-k2atech

Dassault Systèmes hiring Technical Support

Company: Dassault Systèmes

Qualifications: BE/BTech/ME/MTech

Experience Needed: 0-3+ years

Location: Bangalore

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Job Opportunity: Technical Support Engineer at Dassault Systèmes, Bangalore

Qualifications:

- Bachelor’s or higher degree in Information Technology, Mechanical Engineering, Computer Science, or a Life Sciences related domain (BE/BTech/ME/MTech).

- 0-3+ years of prior experience in delivering technical support for enterprise software.

Role and Responsibilities:

As a Technical Support Engineer at Dassault Systèmes, you will:

- Handle support requests from customers, addressing post-deployment issues related to our commercial enterprise software products.

- Work directly with customers, providing prompt and effective technical support to ensure customer success.

- Document updates to customer issues in service request management tools and collaborate with R&D to enhance the quality of BIOVIA software.

- Demonstrate excellent communication skills in English, with a passion for learning and an analytical mindset.

- Serve as a problem solver, contributing to the company's reputation for delivering outstanding product support to BIOVIA customers.

- Work independently or collaboratively in small teams to achieve objectives.

Eligibility:

- Ideal candidates possess a Bachelor’s or higher degree in relevant fields.

- 0-3+ years of hands-on experience delivering technical support for enterprise software.

- Strong problem-solving skills and a customer-centric approach.

- Ability to work independently and in small teams.

Conclusion:

Join Dassault Systèmes as a Technical Support Engineer and be part of a dynamic team supporting industries at the forefront of scientific innovation. This role provides an opportunity to contribute to customer success, enhance technical skills, and shape the future of enterprise software support.

*Apply now and be a key player in providing excellent product support to BIOVIA customers.*

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