Company: Flex
Qualifications: BE/BTech
Experience Needed: 1-4 years
Location: Chennai
Description for IT Associate Engineer:
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Associate Engineer – IT located in Chennai.
What a typical day looks like:
- Monitoring and supporting the infrastructure as well as remote devices in the network.
- Following Helpdesk tickets with ITIL Process & attending incidents, requests logged by users on a day-to-day basis as per SLA, being the first point of escalation.
- Installing & Maintaining an Active Directory Service and Managing user and group accounts in Windows 2008/2012.
- Responsible for updating and maintaining the users, groups, and organization units.
- Imaging laptops/desktops with MDT and troubleshooting problems related to booting, hardware, and OS performance.
- Troubleshooting hardware-related problems, LAN connectivity issues.
- Strong experience in PC software applications, MS Operating Systems administration.
- Wide knowledge of PC hardware, peripherals, and software.
- L1 Network troubleshooting.
- Encryption for data security. Handling system image failure issues with the help of encryption.
- Providing extended support to end-users and resolving issues immediately.
- Participating in 24/7 support including weekend system prep and on-call rotations as per business needs.
Experience we’re looking to add to our team:
1-4 years of experience is preferred.
Candidate should be responsible for the maintenance of all IT and Network related hardware/software.
Provide desktop and network support. Diagnose and resolve technical issues.
Setting up and configuring new laptops and desktops.
Completing internal user moves including phones and desktops.
Conclusion:
Flex is seeking a dynamic individual to join their team as an IT Associate Engineer in Chennai. This role offers the opportunity to work with cutting-edge technology and be part of a global team contributing to Flex's growth. If you have a passion for technology and a desire to excel in a fast-paced environment, we invite you to apply for this exciting opportunity.
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