Infosys hiring for Process Executive

Company: Infosys

Job Title: Process Executive

Qualifications:- Any Graduate

Experience Required: 0-1 Years

Location:- Pune

Req ID: PROGEN-HRODIRECT-169983

Responsibilities:

As a Process Executive at Infosys, your role involves:

- Utilizing excellent communication skills to address and resolve client issues through calls, chat, and email.

- Communication proficiency aligned with CEFR levels B1, C1, C2.

- Willingness to work in a 24*7 environment and from the office.

- Analytical problem-solving capabilities to understand and resolve customer issues.

- Independent problem-solving skills, demonstrating quick thinking to efficiently address customer concerns.

- Proactively managing and respecting customer's time.

- Effective time management to ensure all customer interactions add value.

Preferred Skills:

- Customer Service->VOICE-CapOne

Educational Requirements:

- Graduate

Service Line:

- BPO Service Line

Conclusion:

Join Infosys as a Process Executive, where your excellent communication and analytical skills will play a crucial role in resolving client issues. This role offers a dynamic work environment, with the opportunity to provide top-notch customer service. If you possess problem-solving acumen, proactive attitude, and good time management skills, apply now to be part of Infosys' BPO Service Line in Pune. Your contributions will make a significant impact in ensuring customer satisfaction.

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